Admissions at NSH Addiction Treatment
Taking the first step is the hardest part. We make the rest easy.
The Admissions Process
Taking the first step toward recovery is one of the most courageous decisions you'll ever make — and our admissions team is here to make it as smooth as possible. From your very first call, you'll speak with a compassionate specialist who understands what you're going through.
We handle insurance verification, coordinate travel arrangements, and prepare our clinical team for your arrival at our facility. Most patients can be admitted within 24–48 hours. Everything discussed is completely confidential and protected by federal law.
- Confidential Call: Reach us 24/7 at (209) 692-4145 for a free assessment.
- Clinical Assessment: Our team determines the most appropriate level of care.
- Insurance Verification: We verify benefits and explain coverage clearly.
- Personalized Plan: A treatment plan tailored to your specific needs.
- Welcome & Intake: Compassionate intake at our center within 24–48 hours.
Insurance & Payment
We accept most major insurance plans and offer flexible payment options.
- Aetna
- Blue Cross Blue Shield
- Cigna
- United Healthcare
- Humana
- Magellan
- Tricare
- Medicare
- Medicaid
What to Bring
- Valid photo identification (driver's license or state ID)
- Insurance card and relevant medical records
- List of current medications with dosages
- Comfortable clothing for 7–10 days (no drawstrings or offensive imagery)
- Personal hygiene items (unopened; we also provide essentials)
- A journal or notebook
- Emergency contact phone numbers
Please leave at home: Weapons, drugs, alcohol, valuables, and large amounts of cash. Electronics are permitted but usage is limited during certain program hours at our center.
Frequently Asked Questions
How long does treatment last?
Treatment length varies by need. Detox: 3–7 days. Residential: 30–90 days. PHP: 2–4 weeks. IOP: 8–12 weeks. Our team recommends the best duration based on your clinical assessment.
Do you accept my insurance?
We accept Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, Humana, Magellan, Tricare, Medicare, and Medicaid. Call (209) 692-4145 for free insurance verification.
Is detox medically supervised?
Yes. Our medical detox is supervised 24/7 by board-certified physicians and registered nurses at our facility. We use MAT to manage withdrawal safely.
Can family members visit?
Yes. We offer scheduled weekend visitation. Family therapy sessions are also a core part of our programming and can be arranged during the week.
Do you treat co-occurring mental health conditions?
Absolutely. Our dual diagnosis program provides integrated treatment for addiction alongside depression, anxiety, PTSD, bipolar disorder, and other conditions.
What substances do you treat?
We treat addiction to alcohol, opioids (heroin, fentanyl), cocaine, methamphetamine, benzodiazepines, prescription drugs, and marijuana at our center.
Can I use my phone during treatment?
Phone use is permitted during limited hours to support your recovery focus. Specific policies vary by program level and are discussed during intake.
Are pets allowed?
For health and safety reasons, pets are not allowed at our facility. We can discuss arrangements during the admissions process.
Ready to Start Your Recovery?
Call our admissions team 24/7. Confidential and no obligation.